I. INTRODUCTION
The Co Lab Collective (“we,” “us,” or “our”) operates our website, booking system, and mobile application (collectively, the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

II. INFORMATION WE COLLECT

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

We collect the following personal information:
• First name and last name
• Email address
• Contact number
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include the following information
• IP address
• Browser type
• Pages visited
• Time and date of visits
• Device information

III. USE OF DATA
We use the collected data for various purposes:
• to provide and maintain our Service;
• to notify you about changes to our Service;
• to allow you to participate in interactive features of our Service when you choose to do so;
• to provide customer support;
• to gather analysis or valuable information so that we can improve our Service;
• to monitor the usage of our Service;
• to detect, prevent and address technical issues;
• to fulfill any other purpose for which you provide it;
• to carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection;
• to provide you with notices about your account and/or subscription, including expiration and
renewal notices, email instructions, etc.;
• to provide you with news, special offers and general information about other goods, services
and events which we offer that are similar to those that you have already purchased or enquired
about unless you have opted not to receive such information;
• in any other way we may describe when you provide the information;
• for any other purpose with your consent.

RETENTION OF DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

TRANSFER OF DATA
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA
We may disclose personal information that we collect, or you provide:

Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Other cases. We may disclose your information also:
• to our subsidiaries and affiliates;
• to contractors, service providers, and other third parties we use to support our business;
• to fulfill the purpose for which you provide it;
• with your consent in any other cases;

IV. PAYMENTS

We use Stripe as our third-party payment processor.

We do not store or collect your payment card details. Payment information is processed directly by Stripe and is governed by their Privacy Policy:
https://stripe.com/privacy

V. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:
• Improve website functionality
• Analyze usage and performance

You can choose to disable cookies through your browser settings; however, some parts of the Service may not function properly.

VI. YOUR DATA PROTECTION RIGHTS (California – CCPA/CPRA)

If you are a California resident, you have the right to request information about how we collect and use your personal data.

ACCESS TO INFORMATION
You have the right to request that we disclose:
• The categories of personal information we have collected about you
• The categories of sources from which we collect your personal information
• The purpose for collecting your personal information
• The categories of third parties with whom we share your information
• The specific pieces of personal information we have collected about you

You may request this information up to two times within a 12-month period.

DELETION OF INFORMATION
You have the right to request that we delete your personal information.

Upon request:
• We will delete your data from our records
• We will direct our service providers to do the same

Please note:
• Some information may be retained if required for legal or operational purposes
• Deleting your data may limit your ability to use certain features of our Service

NO SALE OF PERSONAL DATA
We do not sell or rent your personal information to any third parties.

NON-DISCRIMINATION
We will not discriminate against you for exercising your privacy rights.

VII. SERVICE PROVIDERS

We may engage third-party companies and individuals to support our Service, including:
• Booking system and mobile application providers
• Payment processors (e.g., Stripe)
• Analytics providers
These providers have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

VIII. ANALYTICS

We may use analytics tools such as Google Analytics to monitor and analyze how users interact with our Service.

Google Analytics may collect information such as:
• Pages visited
• Time spent on pages
• Device and browser information

This data helps us improve our services.

For more information, please visit:
https://policies.google.com/privacy

You can opt out of Google Analytics tracking through your browser settings or browser extensions.

IX. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it.

X. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
• Updates will be posted on this page
• The “Effective Date” will be updated accordingly
• Significant changes may be communicated via email or a notice on our Service

We encourage you to review this Privacy Policy periodically.

XI. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through the “Contact Us” page.